01
AI & automation
Process documents, find information and assist operations, with appropriate human approvals.
Documents · Knowledge · AI agentsAI integration
Custom business systems · Software to the physical worldLess friction.
Less friction.
More control.
Your tools should work the way you do. Arckipel connects software, artificial intelligence and equipment to simplify operations and move your business forward.
A specific need. A complete system. The right scope for you.One connected approach, from software to the physical world.
01
Time for what matters
Less duplicate entry, repetitive work and interruption.
02
More reliable operations
Consistent information and better controlled processes.
03
A smoother service
Simpler journeys for your customers, users and staff.
Everything is interaction.
Your business is connected. Your systems should be too.
An appointment, an order, a document, a part to produce: every action moves information between people, tools and equipment. These handovers are where time gets lost — and where things can work better.
We design the connections you need, then the system that makes them useful.People↔
Information↔
Software↔
Equipment
Start with your reality
What would progress look like for you?
You don’t need to be a large organisation to need a well-designed system.
Welcome people. Keep work flowing.
Your challenge
Arrivals, calls and visitor directions take time away from your core activity.
A possible approach
Connect appointments, kiosk check-in, queue management and access to suit the way your practice or service location operates.
What we aim to improve
Explore reception managementFewer interruptions. A clear journey from arrival.
Move work forward, not files around.
Your challenge
Information is scattered across spreadsheets, emails and tools that don’t communicate.
A possible approach
Custom ERP, web and mobile applications, or AI integration that connects your workflows and follows your business rules.
What we aim to improve
Discover AI integrationLess duplicate entry. A shared view of the business.
Automate where it makes a difference.
Your challenge
A repetitive workstation, manual checks or disconnected field data are limiting capacity.
A possible approach
Assess a workstation, connect equipment and design automation using software, vision or robotics where the use case supports it.
What we aim to improve
Explore robotic automationRepetitive tasks handled. Better visibility into production.
Make every step easier.
Your challenge
People move between service desks while your staff switch between disconnected tools.
A possible approach
Connect portals, business applications, kiosks and visitor routing around a consistent service journey.
What we aim to improve
Discover customised kiosksClearer procedures. Better service continuity.
Technology in service of outcomes
The right system. Built around you.
Improve an existing tool, connect several solutions or build a complete business system: the need comes before the technology.
02
ERP & business applications
Software that follows your business rules and connects your operations, customers and field activities.
ERP · Web & mobile apps · IntegrationsCustom development03
Reception & custom kiosks
Consistent journeys between the screen and the physical space, from independent practices to public services.
Queue management · Kiosks · User journeysCustomised kiosks04
Robotics & connected systems
Equipment connected to your operations, and production workstations automated following a feasibility study.
Robotics · Vision · IoTProduction automationThe common thread: clear scope, connected systems and support through to real-world use.
Built and in use
A system shaped around the business, including its edge cases.
We compose every implementation around real operations: an ERP foundation, specialised modules, connected equipment, automation and field interfaces.
Systems in production23+business modules in production
Business architecture · Modular
No rigid ERP. The complete system your operation requires.
Our implementations do not start from a closed catalogue. We build a shared foundation, then add the modules required by your business logic: administration, operations, customers, documents, equipment, reporting or AI. A system can start with a focused scope and grow until it covers every process that creates value.
Shape your business systemThe module count is never the objective: every function must address an identified operational need.CSCPublic administration
Queue management aligned with internal routing.
For CSC: custom queue management, tailored statistics and views, routing between departments and follow-up comments. These capabilities were integrated into the QMS module to fit their organisation.
View the projectSoluCalcIndustry · Connected equipment
An ERP connected to the machines’ real behaviour.
Modules adapted to devices that inject CO₂ into water: telemetry through our servers, monitoring inside the ERP, and AI automation for repetitive administrative work that was consuming valuable staff time.
View the projectAn engagement shaped to the project
Make each decision at the right level.
Every project starts with the problem to solve. The depth of study and level of investment become clearer as evidence replaces assumptions.
- 01Direction
Initial conversation
Understand your context, the problem you face and what a useful change should achieve.
Confirm the fit and choose the right starting point. - 02Decision
Focused diagnostic
Review processes, constraints, volumes and existing systems when the situation calls for it.
Identify priorities, risks and the opportunities worth pursuing. - 03Definition
Study & roadmap
Define the solution, interfaces, success criteria, work packages and delivery schedule.
Establish a substantiated scope and a costed proposal. - 04Delivery
Design & deployment
Build in stages, test with the people involved and prepare the system for launch.
Put a usable, documented and supported system into production.
Your questions
Build on the right foundations.
Do you work with smaller organisations?
Yes. An independent practice may need smoother reception, an SME a business application, or a public body a better user journey. The challenge and scope matter more than the organisation’s size. An initial conversation helps establish whether our offer fits your needs.
Do we need to replace all our tools?
Not necessarily. We start by looking at what already works. An integration, a complementary application or a focused automation may be enough. Custom development makes sense when your processes, interfaces or constraints call for it.
What improvements can we expect?
That depends on the process, volumes and starting point. We assess avoidable tasks, errors, turnaround times and capacity, then agree on indicators. A pilot or technical trials may be needed to test assumptions before a wider rollout.
How are data, access and maintenance handled?
Data use, access rights, hosting and exchanges between systems are defined during design. For AI, we specify what information reaches the models and where human approvals are required. Rights to deliverables, documentation, support and future changes are covered in the contractual proposal.
Does a diagnostic commit us to implementation?
No. The diagnostic is a separate engagement with its own deliverables. You can then choose to proceed, change scope or stop. For a clear, limited requirement, a direct quotation may be more appropriate.
Your next step starts here
What’s slowing your business down?
Tell us how you work, what constrains you and what you would like to improve. Let’s start there.
Let’s discuss your projectAn initial conversation with no commitment.Our thinking on technology and real-world useRead the journal
