Discover
Users, journeys, peak volumes, constraints, security and the outcome that matters.
CUSTOM INTERACTIVE KIOSKS
A kiosk built around your business. Not the other way around.
From one focused touchpoint to a complete self-service network, we study the business case, engineer the right hardware and develop the application that makes it useful.
Hardware, software and integration — one accountable partner.
Svalbard 21″Svalbard 32″Svalbard 42″
BUSINESS CASE FIRST
We prove the use case before we build the box.
A kiosk only creates value when it removes a real point of friction. We map visitor volumes, transaction time, staffing pressure, environment, accessibility and existing systems. Then we recommend the screen, enclosure, peripherals and software that can deliver a measurable result.
No one-size-fits-all catalogue. No unnecessary hardware. Just a service point designed around the job it needs to do.Validate
Business-case assumptions, workflow, success metrics and the right level of automation.
Engineer
Form factor, materials, components, accessibility, connectivity and application architecture.
Prototype & scale
A working first unit, field feedback, production, rollout and long-term support.
ONE PLATFORM. EVERY INDUSTRY.
Self-service shaped by the environment around it.
Indoor or outdoor, public-facing or employee-only, a single unit or a fleet: every detail is selected for the people, transactions and operating conditions involved.
01
Airports & transport
Check-in, identity and passport capture, boarding passes, payments, baggage flows and multilingual wayfinding.
02
Banking & finance
Secure onboarding, document capture, account services, payments and private video assistance.
03
Government & administration
Citizen intake, digital forms, queue tickets, document scanning and accessible public services.
04
Healthcare
Patient check-in, health-card reading, appointment confirmation, queue routing and secure consent.
05
Retail & hospitality
Interactive catalogues, self-ordering, payment, loyalty, check-in, upselling and digital receipts.
06
Workplaces & industry
Employee clock-in, visitor access, safety induction, badge workflows and operational self-service.
MODULAR BY DESIGN
One chassis. Whatever the transaction needs.
We integrate the components your journey actually needs and place them where they are intuitive, secure and easy to service. The enclosure, colour, finish, mounting, orientation and branding can all be customised too.
Payment terminalQR & barcode scannerIdentity cameraNFC, RFID & card readerPassport & document scannerReceipt, ticket or card printerFingerprint & biometricsSpeakers & microphoneStatus lightsAccessible keypad & audioCash handlingWi-Fi, Ethernet & cellular
Need a specialist sensor or industry-specific device? We assess compatibility and design it into the solution.
THREE SMART STARTING POINTS
One Svalbard. Three sizes. Customise everything else.
Transparent starting prices make early planning easier. Your final quote follows the validated configuration, volume and deployment requirements.
Svalbard21-inch
The compact Svalbard for check-in, ticketing, feedback and focused employee workflows.
Available finishes
Matte blackSatin white
Starting at€2,190
With QMS€1,533−30%
- 21-inch commercial touch display
- Compact Svalbard floor-standing chassis
- Up to 4 core peripherals
- Ideal for focused, high-frequency journeys
Svalbard32-inch
The versatile Svalbard for ordering, payment, public services and queue management.
Available finishes
Matte blackSatin white
Starting at€2,990
With QMS€2,093−30%
- 32-inch commercial touch display
- Balanced full-height Svalbard chassis
- Up to 7 integrated peripherals
- The best balance of presence and footprint
Svalbard42-inch
The large-format Svalbard for rich catalogues, wayfinding and immersive self-service journeys.
Available finishes
Matte blackSatin white
Starting at€4,890
With QMS€3,423−30%
- 42-inch commercial touch display
- High-impact Svalbard floor-standing chassis
- Complex multi-peripheral workflows
- Ideal for flagship and high-visibility spaces
Indicative base prices excluding VAT, delivery, optional peripherals and custom software. Final pricing depends on configuration and volume.
KIOSK + QUEUE MANAGEMENT SYSTEM
30% off the kiosk. Lifetime hardware warranty.
Combine any eligible kiosk with an Arckipel Queue Management System subscription and unlock 30% off the hardware plus a lifetime hardware warranty for as long as the eligible subscription remains active.
Explore Queue ManagementOne connected service journey — from arrival to resolution.
NAXOS DISPLAY SERIES
From ticket calls to storefront impact.
Naxos is our professional display range for spaces that need to inform, guide, promote or interact. We supply the right screen, brightness, touch technology and mounting system for the environment — then connect it to Arckipel software or your own content platform.
Price on request
Specify my displaysWaiting-room ticket calls
Clear ticket numbers, counters, directions and status updates, fully connected to Arckipel Queue Management System.
Digital signage & advertising
Campaigns, video, menus, schedules and live information managed across one screen or an entire multi-site fleet.
High-brightness window displays
Sunlight-readable screens designed to keep retail, property and service messages vivid behind shopfront glass.
Interactive touch displays
Directories, product catalogues, wayfinding, check-in and custom applications on durable commercial touch hardware.
Screen size, brightness, protective glass, connectivity and installation are selected after a site and use-case review.
KEEP THE SCREEN. ADD THE INTELLIGENCE.
Arcki-Play turns existing displays into active service points.
Connect an Arcki-Play module to a compatible monitor or touchscreen you already own. It becomes a managed, purpose-built endpoint without replacing the display — a faster and more sustainable route to rollout.
01Video & content player02Queue management display03Employee time clock04Interactive ordering shop05Waiting-room ticket calling06Wayfinding & directories07Check-in & visitor registration08Surveys, training and more
ARCKIPLAY
CUSTOM KIOSK APPLICATIONS
The interface is engineered as carefully as the kiosk.
Arckipel designs and develops the application on request — from a focused single-purpose flow to a connected platform integrated with your APIs, identity, payment, booking, CRM, ERP or operational systems.
Designed for the moment
Fast, multilingual and accessible interfaces built for standing users, public spaces and short attention spans.
Connected to your operation
Secure integrations with existing data, business rules, payments, identity and back-office workflows.
Built for a fleet
Remote configuration, content updates, device health, analytics and controlled releases when the project requires them.
- 1Discover
- 2UX prototype
- 3Build
- 4Integrate & test
- 5Deploy & improve
FAQ
Questions before the first prototype.
Can you create a completely unique kiosk?
Yes. We can start from one of our three smart form factors and customise the enclosure, finish, screen orientation and peripherals, or study a fully bespoke industrial design when the business case requires it.
Which peripherals can be integrated?
Common integrations include payment terminals, QR and barcode scanners, NFC/RFID and card readers, cameras, passport and document scanners, printers, biometric devices, accessible controls, audio, cash modules and connectivity hardware. Specialist devices are assessed case by case.
Do you also build the kiosk application?
Yes. We design and develop custom kiosk applications and can connect them to your existing APIs, databases, authentication, payments, booking, CRM, ERP or other operational systems.
What does the 30% QMS offer include?
An eligible kiosk purchased together with an eligible Arckipel Queue Management System subscription receives a 30% hardware discount and a lifetime hardware warranty while that subscription remains active. Configuration, software, delivery and project-specific terms are confirmed in the quote.
Can Arcki-Play reuse a screen we already have?
Yes, subject to a quick compatibility check. Arcki-Play is designed to activate compatible monitors and touchscreens for signage, queue displays, time attendance, ordering, ticket calling and many other dedicated applications.
Do you also supply ticket-calling and digital signage screens?
Yes. The Naxos range includes touch and non-touch professional displays, standard or high-brightness screens, waiting-room ticket calling, digital signage, interactive directories and window-facing advertising. Every configuration is quoted after a site and use-case review.
Can you deploy more than one kiosk?
Yes. We can move from a first prototype to a multi-site fleet, including configuration standards, rollout planning, software releases, monitoring and long-term support.
YOUR USE CASE, MADE PHYSICAL
Tell us the friction. We’ll design the service point.
Bring us the workflow, the environment or simply the problem. We’ll turn it into a kiosk and application people will actually want to use.
Start the business-case study