EXTERNAL OPS / DIGITAL TEAMS

Your digital team –
when and where you need it

With our Workforce-as-a-Service model, you gain access to a senior-level digital team — including development, design, architecture, and process thinking — without building or managing one internally.

You won't have to coordinate tasks, assign work, or oversee technical details yourself. Instead, you collaborate with one dedicated product contact from Arckipel who understands your goals, translates them into deliverables, and leads the internal execution. Our team handles planning, estimation, implementation, quality assurance, and documentation — all managed on our side.

This setup gives you full visibility and regular outcomes — but without the overhead of resource scheduling, ticketing structures, or daily decision-making. You stay focused on priorities and business direction; we take responsibility for translating that into results.

It's a model designed for companies that need delivery capacity and long-term continuity, but don't want the friction, cost, or risk of hiring and managing their own tech team.

What Does That Look Like in Practice?

Case 01

Feature Rollout

A service company extends its internal platform with new features — without hiring, training, or managing additional staff.

Case 02

Process Support

A logistics firm receives regular UX and automation updates — delivered independently, with zero coordination overhead.

Case 03

Hiring Alternative

A growing business scales its digital capacity — gaining a consistent product team without fixed headcount or long onboarding.

Case 04

Continuous Delivery

A mid-sized company iterates on internal tools every month — with predictable output and full autonomy on Arckipel's side.

shape

Pricing

Choose the right support plan for your business needs. All plans include dedicated expertise and ongoing maintenance.

Essential

€2,000 / month

  • Maintenance & light technical upkeep
  • Minor fixes (≤5h/Monat)
  • System checks & updates
  • Monthly status email
  • Standard response (48h)
Advanced

€5,000 / month

  • Dedicated contact
  • 24/7 system tracking (incl. IoT)
  • Proactive issue identification
  • Mid-size fixes & optimizations
  • Priority response (≤24h)
Enterprise

€10,000 / month

  • Dedicated UX/dev/ops team
  • Feature delivery & fast iterations
  • Troubleshooting & scaling
  • Technical ownership & strategic input
  • Direct contact (2–4h Reaktionszeit)
Custom plans available for specific project needs

Our External Ops Approach

We provide a complete digital team that delivers results without the overhead

Team

Dedicated Team

Access a complete digital team including developers, designers, architects, and project managers without the overhead of hiring and managing them.

Contact

Single Point of Contact

Work with one dedicated product contact who understands your goals and manages all the technical details on our side.

Delivery

Consistent Delivery

Receive regular updates and new features with predictable timelines and quality, without managing the process yourself.

Scale

Scalable Resources

Easily scale your digital capacity up or down based on your needs, without the constraints of fixed headcount.

Focus

Business Focus

Stay focused on your business priorities and direction while we handle all the technical implementation details.

Continuity

Long-Term Continuity

Ensure consistent knowledge and expertise over time, without the risks of employee turnover or knowledge loss.

Key Benefits of External Ops

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Seamless Onboarding
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No Hiring Required
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Fast Implementation
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Consistent Senior Team
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Proactive Delivery
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Scalable Collaboration
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Clear Priorities
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Strategic Alignment